CATEGORIES AND OFFICIAL NOMINEES
BEST IR NON-GAMING ATTRACTION
Awarded to the best non-gaming attraction in an integrated resort.
GALAXY MACAU – GRAND RESORT POOL DECK
GALAXY MACAU – GRAND RESORT POOL DECK
“With around 1.1 million sqm, Galaxy Macau™ is the most spectacular leisure and entertainment destinations in the world, comprising a diverse of dining, accommodations, leisure and entertainment experiences upon World Class, Asian Heart service philosophy.
At a sprawling 75,000 square meters, Grand Resort Deck is the only true resort experience in Macau – boasting the world’s longest Skytop Aquatic Adventure River Ride at 575 meters, the world’s largest Skytop Wave Pool at 8,000 square meters and generating waves as high as 1.5 meters.
Stretch out on the 150m pristine white sand beach or feel the adrenaline rush on the vast assortment of water attractions that include waterslides, geysers, waterfalls and the kids’ aquatic zone. Escape to our unique Asian-themed Skytop Gardens and experience an extraordinary tranquillity, or enjoy alfresco dining with attentive service at poolside restaurants and lounges.
Selected features include:
• Skytop Adventure Rapids, the world’s longest skytop river ride at 575 meters with white water rapids, geysers, waterfalls and the Palm Cove with white sand beach
• Macau’s first and only Skytop Waterslide enclosed in a unique mountain cavern, with three 9-meter high waterslides, one of which is a transparent slide 30 meters long
• Asia’s largest and the most spectacular nightly laser show “Laserama” arrives to Macau for the first time, lighting up the sky in the city with different themes and music
• The world’s largest Skytop Wave Pool covering 8,000 square meters and generating waves as high as 1.5 meters; with a 2,000-square-meter, 350-ton white sand beach that can accommodate 1,000 guests across its 150-meter shoreline
• A fascinating kids’ aquatic play zone
• Thirteen individually designed swimming pools can be found across Galaxy Macau and Broadway Macau, including dedicated kids’ pools, Jacuzzis and indoor pool facilities
• 2 Lush tropical gardens, including an ornamental Rococo garden plus lawn area ideal for picnics, special events or simply relaxing and enjoying the lush greenery
• Pool side private cabanas offer relaxation and personal service
• A wide range of water facilities are available including wetsuits, inflatable rings, boogie boards for surfing, along with the kids’ entertainments like the Zorbing Roller and poolside games
• Complimentary access for hotel guests staying in The Ritz-Carlton, Macau, Banyan Tree Macau, JW Marriott Hotel Macau, Hotel Okura Macau, Galaxy Hotel™ and Broadway Hotel”
GRAND LISBOA – 3-MICHELIN STAR RESTAURANTS
GRAND LISBOA – 3-MICHELIN STAR RESTAURANTS
Soaring above the heart of Macau, SJM’s Grand Lisboa Hotel is an iconic architectural feat inspired by Macau’s lotus symbol and designed to reflect the city’s history and heritage. Since opening in 2008, SJM’s Grand Lisboa Hotel continues to elevate Macau’s status as the dining destination in Asia, and plays an active role in showcasing Macau as a Creative City of Gastronomy.
As a pioneer in gastronomy, SJM’s Grand Lisboa Hotel introduced Robuchon au Dôme, which became the first restaurant in Macau to receive three Michelin star honors. The hotel also launched its own, home-grown Chinese restaurant – The Eight – which earned three Michelin stars, another ‘first in Macau’ achievement. Today, SJM’s Grand Lisboa Hotel has solidified its position as Macau’s leading dining destination with seven Michelin stars all under one hotel roof.
In partnership with legendary Chef Joël Robuchon, SJM’s Grand Lisboa Hotel revolutionized Macau’s culinary scene with the opening of the city’s first internationally renowned Robuchon restaurant. Chef Robuchon’s attention to detail combined with a committed and passionate team of chefs at Robuchon au Dôme, the restaurant was awarded three Michelin stars in the inaugural edition of the Michelin Guide Hong Kong & Macau in 2009. Since then, Robuchon au Dôme has gone on to receive three Michelin stars for an impressive 11 consecutive years. Today, with Executive Chef Julien Tongourian at the helm, the restaurant continues to receive prestigious accolades and for the first time in 2019, Forbes Travel Guide recognized Robuchon au Dôme with its highest honor – the Forbes Five-Star restaurant award.
When SJM’s Grand Lisboa Hotel introduced The Eight, it was an instant success, receiving its first Michelin star in the Michelin Guide Hong Kong & Macau 2009 edition. Led by Executive Chef Joseph Tse, a master of Cantonese cuisine, The Eight went on to achieve three Michelin stars in 2014 – the very first Chinese restaurant in Macau to earn such a presitigious honor. The Eight has successfully retained its Michelin three-star status for six consecutive years.
SJM’s Grand Lisboa Hotel is also renowned for offering the most extensive and exclusive wine collection in Asia with over 17,000 labels, and today is home to more than 490,000 bottles of wines and spirits. Many of the hotel’s wines are rated more than 91 points by Robert Parker’s Wine Advocate, and Robuchon au Dôme has received the Wine Spectator’s “Grand Award” for 11 consecutive
MELCO RESORTS – THE HOUSE OF DANCING WATER
MELCO RESORTS – THE HOUSE OF DANCING WATER
The House of Dancing Water is a truly unique show in every sense.
Following five years of development, two years of rehearsals, and with production investment running at over USD250 million, the incredible production has become the most iconic entertainment centerpiece of City of Dreams Macau and has deservedly garnered an international reputation as one of the most innovative and thrilling productions to be staged anywhere in the world.
MGM COTAI – ARTS AND CULTURE
MGM COTAI – ARTS AND CULTURE
A team of more than 350 architects, designers and consultants came together to create MGM COTAI, including Kohn Pedersen Fox (KPF), the New York and London based Design Architect firm which is recognized for the award-winning building of Shanghai World Financial Center.
MGM COTAI is Macau’s Best Integrated Resort due to the followings:
In April 2019, MGM COTAI achieved a new Guinness World Record for having its centerpiece, the Spectacle, as “the world’s largest free-span grid shell glazed roof (self-supporting)”, making it the first architectural and structural Guinness World Record title for Macau, China.
The largest property and the first mega-size complex project in Macau to have achieved the Three-Star certification, under the China Green Building Design Label
MGM COTAI is the most award-winning integrated resort in Macau at the Asia Property Awards 2017
As the epicenter of entertainment at MGM COTAI, the Spectacle comprises the world’s largest area of permanent indoor LED screens and the world’s largest indoor art garden with more than 100,000 plants and recently receives the new Guinness World as “the world’s largest free-span grid shell glazed roof”
MGM Theater is Asia’s First Dynamic Theater with more than 10 different configurations and the world’s largest permanent indoor LED screen
Innovative dining concepts helmed by world-renowned celebrity chefs with Mauro Colagreco, Graham Elliot, Janice Wong, and Mitsuharu Tsumura who introduces the first Japanese-Peruvian experience in Macau
Redefining public art through the MGM COTAI Art Collection with over 300 art pieces
Introducing new accommodation brands to Macau with a five-floor luxury Mansion
OKADA MANILA – OKADA MANILA FOUNTAIN
OKADA MANILA – OKADA MANILA FOUNTAIN
Surrounded by the kilometer-long Crystal Corridor, The Fountain can bring select music to life through a fantastic choreography of light, water, and sound. Aimed to become Manila’s main tourism icon, The Fountain’s design was inspired by the Sampaguita, the national flower of the Philippines and whose name means “I love you.” It was developed by WET, the same team behind the world’s most popular water feature in Las Vegas’ Bellagio and Dubai’s Burj Khalifa.
The Fountain has 739 high-power nozzles, including WET’s proprietary underwater robots, 2611 lights and 23 speakers. The high-power jets can shoot water beyond the height of the Okada Manila hotel building. During water shows, spectacular projections can be executed on both sides of The Fountain. The projections are precisely coordinated and synced with The Fountain’s performances to create a world-class entertainment experience that is unique to Okada Manila.
WET employs complex programming to execute the perfect choreography of all elements of The Fountain, exploiting the inherent, kinetic quality of water. The renowned team of choreographers first created The Fountain’s animated programs on VirtualWET™, a 3-D particle model simulation tool. The shows are then fine-tuned and completed on site.
Open 365 days a year, guests are treated to hourly Fountain performances starting at 6 PM, programmed around iconic songs, such as “Luciano Pavarotti’s Nessun Dorma” and Aerosmith’s “I Don’t Wanto to Miss a Thing.”
BEST B2B DIGITAL PRODUCT SOLUTION
A business-to-business award for the company which developed the most outstanding digital platform and software solution for the iGaming sector.
BETSOFT GAMING – BETSOFT GAMES
BETSOFT GAMING – BETSOFT GAMES
Building on previous innovations like the ‘Trail System’, in 2018 we also set out to improve both the user experience and the player journey of all our games. Starting in April 2018, different games in the Betsoft portfolio can share pooled jackpots, allowing operators to create a sense of community. New games which now allow players to buy into a particular feature – such as free spins – also contain a special symbol that accrues across multiple play sessions and reduces the cost of feature-buy-in to zero over time, encouraging players to keep engaging with their favourite titles.
In late 2018, our SHIFT platform reached its 2nd milestone release, with a single core approach and smart asset switching ensuring that the graphics, audio, and gameplay that characterise our games retain their full impact on desktop and mobile – bringing the signature Betsoft experience to almost any device, at unmatched file sizes, with absolutely no compromises. Even the all-action, asset-rich Max Quest weighs in at just 36MB on desktop, and 20MB on mobile devices.
The results speak clearly; in 2018 we signed new content agreements with more than 20 online operators and we won 4 awards.
EVERYMATRIX – CASINOENGINE
EVERYMATRIX – CASINOENGINE
Powered by EveryMatrix, CasinoEngine is the number one casino integration and productivity platform that helps operators differentiate through increased game options and ease of operation. Through its API driven architecture, CasinoEngine provides seamless access to 8,000+ games across more than 140 vendors and sub-vendors. Offering a mix of local and global vendors CasinoEngine is the one stop shop for online casino content.
CasinoEngine is a modular, not a platform dependent product, possible to be integrated via a single API in external wallets and 3rd party platforms. Value-added services built on top of CasinoEngine’s aggregation includes a full-featured back-office with management dashboards, game and lobby management, in-depth reporting, real-time gaming transaction monitoring with game round replays, and multiple other configurable components.
CasinoEngine APIs provide the necessary tools and empower operators to build their own front-end and fully control the user experience. CasinoEngine caters for personalised and localised casino experiences, with the goal of providing the context and technology for operators to unlock their own creativity.
Over 30 new casino clients were successfully launched in the past 18 months, from very large operations like the Norwegian state monopoly Norsk Tipping, Tipico, Adjarabet, BetVictor to newer and highly successful operators like Wunderino or Genesis Global. Today, CasinoEngine is processing one billion in-game rounds per month, seeing over 230% YoY GGR growth.
As our wallet-based APIs support many possible configurations, clients have a matrix of possibilities by combining various wallet configurations with front-end integrations. Operators maintain their complete freedom to develop and host their own website/portal and player wallet or use our responsive mobile first web application. Thanks to CasinoEngine’s modularity and high-flexibility, 3rd party platform and wallet integrations (Kambi or Playtech for example) can be delivered in record time.
CasinoEngine brings along a wealth of country-specific content which permits our clients to choose the best for their online casinos. As a consequence of our dedication to quickly launch new content providers, we are able to swiftly facilitate clients’ access to regulated markets on top of their constantly renewed games offering. A diversified selection of content from multiple vendors allows operators to address specific user groups and demographics.
SCOUT GAMING GROUP – B2B FANTASY SPORTS SOLUTION
SCOUT GAMING GROUP – B2B FANTASY SPORTS SOLUTION
With many many slot providers, sportsbooks, virtual sports, lottery providers etc. there is only one company that has developed a Fantasy Sports solution that is being picked up by the industry, and that in a big way!
SOFTGAMINGS – CASINO SOLUTIONS
SOFTGAMINGS – CASINO SOLUTIONS
The list of solutions SoftGamings provides has grown significantly and includes now many complex and tailored solutions for any type and size of the operator:
– White Label Casino: cost-effective, comprehensive solution aimed at launching client’s own online casino in the shortest time possible. Choosing one of the ready-made templates and operation under SoftGamings licence;
– Turnkey Casino: a perfect solution for those who would like to get a self-owned multifunctional casino. Choosing any design and payment systems and changing settings at the client’s wish;
– Self-Service Casino: a unique time effective solution, which gives the client unlimited customisation opportunities. A client receives technical documentation, and a set of scripts without design from us, and the casino is developed by the client’s IT team. Clients can customise casino front-end on their own, independently from SoftGamings team. For the most skilled clients, we have developed a unique technology that generates customised front-end in extra short terms.
– Bitcoin Casino: progressive solution for online casinos targeted at Bitcoin markets. In under two months, the client will get a product entirely ready for launch, including a payment system supporting the most popular cryptocurrencies.
– Sports betting solution: our sports betting software is based on the powerful Betradar solution, that gives clients access to over 550.000 events per year. SoftGamings is certified Betradar partner 2019-2021.This software pairs nicely with our feature-rich Front-end and customisable BonusSystem – here SoftGamings has exceeded most of the market players, offering a unique product in the igaming industry – an independent bonus management tool “BonusSystem” Standalone that can be connected to any casino, even on their own platform.
The way we chose has been successful and helps SoftGamings double it’s profit every year from the very first year. The amount of employees has reached 150+ and growing each month. List of clients has become dynamic due to new 1 to 3 clients each month, passing 120+ mark.
ULTRAPLAY – ESPORTS WHITE LABEL SOLUTION
ULTRAPLAY – ESPORTS WHITE LABEL SOLUTION
Why our eSports white label solution is the best B2B digital product on the market?
We caught this challenging and profitable gambling vertical when nobody thought of it. Esports is a global phenomenon engaging Millennials like never before. Further on, eSports has a solid positioning on the Asian market, where betting on it can further enrich the iGaming industry and the whole ecosystem. According to studies, more than 50% of Asia’s population will be in the 18-35 age bracket by 2020, and will hold a combined income of above $5.4 trillion by 2024. Asian Millennials are also becoming more selective about how and where to channel their money.
Started offering pre-match and live odds on eSports back in 2014, UltraPlay has built its reputation and expertise to believe that eSports can advance the process for many operators who want to catch and fully use the new slice of the betting market.
Seamlessly tailored solution
We offer scalable, multi-tier architecture which supports high-volume, high-traffic operators. UltraPlay’s IT professionals and eSports betting experts with extensive knowledge and experience in the sector designed this one-of-a-kind eSports white label solution to developed and emerging betting brands all around the world. It serves perfectly and answers the requirements.
UltraPlay completely customizes the look and feel of your website, and provides customer support, payment processing, and gambling license.
We assist you in targeting your specific markets more efficiently.
● Customization
● Flexibility
● Security
● Payment solutions
● License and consultancy
ULTRAPLAY EXCLUSIVE
All available resources of the company are allocated for the project allowing rapid deployment, adjustable design, and functionalities, quality and professionalism.
UltraPlay’s eSports white label solution is used by leading eSports dedicated betting brands worldwide.
BEST ELECTRONIC GAMING SOLUTION (Slots and ETGs)
Awarded to the company with the slot or electronic table game solution acknowledged as the best in the industry.
ARISTOCRAT – GOLD STACKS 88
ARISTOCRAT – GOLD STACKS 88
Gold Stacks 88™ is the latest smash hit family from Aristocrat released across the Asian region. With a promising start out of the gate, this family has been warmly received across a variety of Macau resorts, with sizeable installs pending in Philippines, Malaysia and other markets across Asia.
This Hyperlink product contains all the hallmarks of on-trend game mechanics popular region-wide, including an exciting twist on Aristocrat’s own Jackpot ‘Pick Em’ and ‘Choose Your Volatility’ features. Hosted by an all-star cast of characters including Choy Sun, Dragon, Peacock, Foo Lions & Panda; the characters cheerfully award players with exciting jackpots.
In the top-screen the game is presided over by the well-loved and familiar Aristocrat character, Choy Sun, who sits atop a metamorphic gold coin pile. As player’s land wilds, the pile rumbles and grows with the possibility to trigger the Jackpot feature. Once triggered, the coin pile cascade in a fan-fare of rich animation, showering the screen in coins and fireworks.
Striving to entertain both seasoned and casual players alike Gold Stacks 88’s Extra Reel Power model offers more Ways to win, and combined with expanding WILDs and stacked picture symbols create a higher incidence of coinciding wins throughout, delivering on high-theatre and exciting gameplay.
To add to the visual presence of this stunning art-package, Gold Stacks 88 will be on show with custom signage to create an aesthetic statement on stand at G2E Asia and venue floors across Asia.
JUMBO – KING TYPE MULTI-GAME ETG
JUMBO – KING TYPE MULTI-GAME ETG
“Jumbo’s multi-player and multi-game electronic table games (ETGs) enable players to play Jumbo’s Long Dragon BaccaratTM, Roulette, and Sicbo all in one terminal simultaneously at the same time.
Set desired types of games and number of tables in each terminal.
●Up to 12 tables.
●Each game can connect to maximum of 8 tables.
“Random PayTM” feature in all three games.
●Baccarat: Random payouts up to 15x for Pairs and Ties.
●Sicbo: Random payout up to 450x with different random pay tables available depending on desired RTP.
●Roulette: Normal payout (35x) and two modes of random payouts (32x/47x/71x and 29x/59x/89x/119x) for players to select from.
“Mystery DragonTM” Jackpot
●Exciting mystery jackpot available for all three games.
●Operator can enable or disable the function.
“Long Bonus TM” Side Bet
●Side bet for consecutive Player or Banker winning streaks.
●Payouts increase with each successful win.
●Up to 20 rounds with payouts up to 1000x.
Live streaming and game history signages
●Live streaming of game results.
●Game history is easy to read from the player homepage and big history boards.
●Different colored lights around the table’s history signage remind players of consecutive winning streaks.
Player friendly interface
●Shows game status, history, bet time, win amount, and bet amount.
●Game statistics and history quickly help players decide on bet areas.
●Different colored lights around the table icons remind players of consecutive winning streaks (Player or Banker for Baccarat, Black or Red for Roulette, Big or Small for Sicbo).
Innovative features that simulate live table games
●“Squeeze Card” feature in Baccarat gives players exciting anticipation of game results.
●Sicbo follows traditional table game concept, in which the dice shaker shakes three times before players can place bets.
Error prevention
●Sicbo dice shaker features “Error Prevention RFID” that detects improper closing of the dice dome and leads to immediate lock-up of the machine until attendants or technicians clear the error.
Flexible configuration
●Available as 8-seater Round Type or Stadium-Style Island Mode for expandable number of player terminals. ”
KONAMI – FORTUNE CUP
KONAMI – FORTUNE CUP
Konami Fortune Cup revived old electro-mechanical horse racing machines with the latest slot and arcade technology such as touch screen technology for betting and getting statistics on the race,65-inch LCD display with real-time digital video animation , cleaning device underneath the racing track for automatic periodical maintenance etc.
From casino marketing point of view, Konami Fortune Cup is “destination machine” and players come to the casinos just for playing the machines thus Incomes generated from horse racing machine were stable throughout the week from Mon to Sun. Also horse racing machines patron base is different from the ones for EGM, ETG and table games. Casinos installed horse racing machine can bring a new patron base to their casino floor.
Comparing to Electronic Table Games (ETG) based on traditional table games such as Roulette, Baccarat or Black Jack, one big advantage of horse racing machines for operators is to operate higher hold percentage than ETGs.
From players point of view, game rule is simple and race itself is very excited to watch and they like the “community game” atmosphere that you can interact with other players.
SCIENTIFIC GAMES – JIN JI BAO XI
SCIENTIFIC GAMES – JIN JI BAO XI
Jin Ji Bao Xi (or JJBX as it is affectionately known) meaning in English to announce good news/luck is the latest multi-denominational symbol driven linked progressive jackpot from Scientific Games.
Released in December 2017 on the Dualos cabinet, the huge success of this product with Operators and the way it has resonated with players throughout Asia has seen Jin Ji Bao Xi roll into Macau, Philippines, Malaysia, Cambodia, Singapore and soon to follow in Vietnam and Korea.
Jin Ji Bao Xi can be seen in the following properties in Macau: Galaxy Macau: City of Dreams, Studio City, MGM Grand, MGM Cotai, Grand Lisboa, Sands Macau, The Venetian Macau, Sands Cotai Central, The Parisian Macau, Wynn Macau, Wynn Palace.
To date, the largest JJBX installation on a single property is in the Philippines with 106 units.
Launched with Echo Fortunes and followed up with Endless Treasure, the third game Prancing Pigs has just been released into what has become SG’s most successful link product since the 2013 smash hit Duo Fu Duo Cai.
Jin Ji Bao Xi has something for everyone appealing featuring a multitude of denomination packs and jackpot parameters that appeal to venues and players.
The latest introduction of a deluxe High Limit denomination offering and VIP Standalone progressive versions, has seen the phenomenally successful Jin Ji Bao Xi grow in numbers and strength as a product that appeals to both mass and VIP players.
Due the popularity throughout Asia of Jin Ji Bao Xi, SG has released a version into the Australian, American and EMEA regions with each market growing daily.
SG are very pleased to submit Jin Ji Bao Xi (JJBX) as our nomination for Best Electronic Gaming Solution for 2019.
SOLAIRE RESORT & CASINO – SOLAIRE PLAYERS STADIUM
SOLAIRE RESORT & CASINO – SOLAIRE PLAYERS STADIUM
Solaire Resort & Casino’s vision of being at the forefront of Philippine gaming has resulted in one of its most innovative products which no other property in the world has dared to create. As the leading integrated resort in the Philippines, Solaire aims to put its name on the global map with its imaginative concepts and pioneering ideas that will surely move the world’s eyes towards its direction.”
BEST TABLE GAME SOLUTION
Awarded to the company with the table game solution acknowledged as the best in the industry.
BETGAMES.TV – WAR OF BETS
BETGAMES.TV – WAR OF BETS
We invite you to take a look at our presentation – attached.
SCIENTIFIC GAMES – INFINILINK
SCIENTIFIC GAMES – INFINILINK
A game featuring an lnfinilink progressive plays the same as it always has − make a progressive wager to qualify for normal and lnfinilink payouts, and a portion of your progressive wager will go to the lnfinilink meter. At random times, players become eligible for lnfinilink payouts for that round of play – if they hit the associated hand, they’ll win both the regular and the lnfinilink payout.
Players are only eligible for an lnfinilink payout when two conditions are met: they make a progressive wager for a round, and that round is randomly selected for an lnfinilink payout.
The hands and rounds selected for lnfinilink payouts are completely random.
Once players become eligible for an lnfinilink payout, they must still hit the associated hand in order to win it. Remember − the original paytable is still in effect, players just have the opportunity to win a lot more.
The first and largest Infinilink jackpot of Php 52,000,000 was with a property in the Philippines.
As an added value to the gaming industry, Infinilink produced larger jackpots across varied table games, giving more players the chance at life changing jackpots on table games.
We at Scientific Games expects Infinilink to bring table game winning to new heights as it gains industry popularity. Linking different table games for wins as this had never had been done before.
SINGULAR – LIVE AUTO ROULETTE
SINGULAR – LIVE AUTO ROULETTE
The LIVE DEALER ROULETTE enables players to truly immerse in the game thanks to the high quality HD video streaming and the attractive and witty live dealers. Placing bets is made effortless with the intuitive interface, available betting statistics and the chance to play on multiple tables simultaneously.
Singular Live Casino outperforms the competition with the highest video quality in the industry, up to 4k 60fps. Moreover, our technology enables dynamic streaming, where video quality seamlessly adapts player’s connection speed.
The immersive mode is so engaging, it feels like sitting at an actual table.The multiple camera angles give players full cinematic experience. On top, the slow motion shots of the landing ball fully captures players attention and build up their adrenaline. The immersive mode makes the Live Casino also attractive for sportsbook players which opens a number of opportunities for cross-selling.
We also enriched our solution with Progressive Jackpots. Promotion is made easy with the swift API integration of our Jackpot Banner that updates real-time the current value of each Jackpot.
Clients have a coherent approach to risk management via the BUSINESS INTELLIGENCE (BI) tool.
-Real time reports and dashboards
-Visual representation of the generated data
-Data-driven decision making
-Detailed player history
-Overview of pending bets, jackpots, and SPINS.
The BUSINESS LOG enables operators to create number of user profiles with different levels of authority. Users at particular level can block users from the application, or cancel spins protecting your platform from suspicious actions.
KEY FEATURES
-Multilingual Support
-Multi Currency Support
-User Management
-Player History Monitoring
-Searching Feature
-Refunding Feature
-SPIN Cancelling Feature
-Last SPIN Monitoring Back
-Cancelled SPIN Monitoring
-Jackpot Draw Monitoring
Finally, the solution provides the best native mobile user experience on the market which uses 10 times less data than any web browser or a similar app, including Opera Mini.
TANGAM SYSTEMS – TABLE GAMES YIELD MANAGEMENT
TANGAM SYSTEMS – TABLE GAMES YIELD MANAGEMENT
Tangam’s breakthrough software, TYM (Table games Yield Management), optimizes spread planning, game-mix, and dynamic management for table games. TYM is the only software of its kind and results in improved profitability, highly productive teams, and a better patron experience.
TYM is nominated as the “Best Table Game Solution” because it challenges the status quo of how table games operations are traditionally run, to a more dynamic and data-driven culture. Operations managers are empowered with software tools to make better decisions, both for future planning and in real-time.
TYM is game-changer for table games operators. It’s designed to provide actionable recommendations at all levels to provide the right game, at the right time, at the right price point, resulting in an enhanced patron experience, and with it, profits.
And finally, TYM is backed by exceptional support. From the initial roll-out of the software, Tangam’s operations and analytics experts work with all levels of staff to seamlessly integrate data-driven decision making to their daily operations.
TCSJOHNHUXLEY – BLAZE LED SURFACE TECHNOLOGY
TCSJOHNHUXLEY – BLAZE LED SURFACE TECHNOLOGY
Available for SicBo, Roulette, Money Wheel, Craps and the exciting worldwide launch of Baccarat at G2E Asia 2019, Blaze uses patented technology to deliver flexibility, reliability and graphic capabilities like never before. Using energy efficient LED lights that are fitted below the surface of the gaming table, Blaze displays unique ‘attract sequences’ and custom-themed animations, while also highlighting winning numbers. With a choice of single or double table configurations – depending upon game-type – and with acrylic or cloth layouts available, Blaze offers an array of options to meet any casino need.
Tristan Sjöberg, TCSJOHNHUXLEY Executive Chairman comments, “Our Blaze LED surface technology is the only product available that features in-game animated video, that allows operators to incorporate themed designs and images. These stunning animations add further excitement to already popular table games and boost appeal for new player demographics.”
Currently dominating the illuminated gaming table market in Asia, Blaze not only attracts players, but it also increases security on the casino floor and assists Dealers with game accuracy. Players and gaming staff instantly benefit from seeing winning numbers clearly highlighted, and with the improved visibility of these sections, Pit Bosses and security staff can easily monitor game procedures from a distance.
For further flexibility, Blaze Sicbo integrates seamlessly with TCSJOHNHUXLEY’s unique Automatic Dice Recognition (ADR) software. When used with TCSJOHNHUXLEY’s Dice Shaker, the ADR unit’s patented technology can process an image of the dice from a camera inside the cover, and return the result to the Blaze Sic Bo table for display on the gaming surface. This adds further security features to the game and also prevents dealer collusion.
BEST INDUSTRY INNOVATION
Awarded to the company which developed the most innovative industry land-based or iGaming product or service for the year.
BETCONSTRUCT – UMBRELLA
BETCONSTRUCT – UMBRELLA
In a fast-growing industry of gaming, risk generators have become automated. Involving mechanical cross-functional risk identification has become critically important, so risks are an inherent part of the corporate landscape. Organizations from small to global, face a myriad of risks in their daily operations. While a lot of companies waste their time and money to create a single tool for avoiding all those risks, BetConstruct suggests its new product scope called Umbrella that has a number of advanced functionalities:
– a complete analysis of the players’ profiles and comprehensive analysis of all data at all stages of a client’s lifecycle: registration, login, deposit, gaming, withdrawal activities, etc.
– automated detection of the client’s various behavioural algorithms and identification of dangerous multi-accounts, even before the client does any kind of financial transaction
– manual assignment of the categories based on the opinion of the analyst/risk manager; objective approach for all players in category assignments
– semi-automated and manual definition of player categories as a result of the game course inquiry
– automated assignment of the financial categories based on financial indicators
– mass control of the player groups using multiple filters
– ability to identify potential VIP players a few steps ahead and precise determination and guarantee of objectivity
– automated processing of player data in the Sportsbook products, without any exception
– real-time response in case of coincidence of set algorithms and parameters, regardless of peak values and duration of client’s activity as well as protection from bot-programs.
EVOPLAY ENTERTAINMENT – IN-BROWSER VR MODE ON MOBILE
EVOPLAY ENTERTAINMENT – IN-BROWSER VR MODE ON MOBILE
We would love to nominate in the category of “”Best Industry Innovation”” for the fact that no matter for how long the company exists or how many players can see and recognize our products – we are, in fact, creating something in the iGaming Industry for the first time.
The most popular of our innovative developments is – in-browser VR mode on Mobile. We have first presented it in our game “”Necromancer”” back in 2018 at ICE 2018 in London. Since then we remain the only developer who has this stack of technology. We built the whole Module for this Mobile in-browser VR mode implementation and released already the second 3D / VR game – “”Sprinkle””.
The advantages of this in-browser VR mode are:
1) it’s an instant switch from browser view to VR view – with just a click of a button on the screen;
2) no extra steps or downloads needed – this is a Huge advantage if you are familiar with VR technologies;
3) VR is about immersive experience and we designed all objects inside a game in 3D technology which means that the characters, symbols, the site floor and most of the elements of the surroundings and background have their shape and can be explored from different sides, angles and it gives a better feeling of Gaming experience, not just online gambling;
4) also quite importantly, we aim to innovate in concepts as well – this VR-mode enables new possibilities and feeling about the game and thus, it shows to the existing (online casino) players that reels and rows can be placed and set differently and RNG concept can work in latest technologies, such as VR. Simultaneously we are trying to attract a new target audience to iGaming, because, as even many surveys show, non-gambling audience sometimes doesn’t try this type of entertainment as they think of traditional old-style slot machines and no innovation for ages.
We are revolutionizing the iGaming experience and bring fresh ideas and into our blooming industry.
https://evoplay.games/portfolio/necromancer-vr/
https://evoplay.games/portfolio/sprinkle/
GAMESOURCE (PIA) – CLOUD-BASED GAMING PLATFORM
GAMESOURCE (PIA) – CLOUD-BASED GAMING PLATFORM
GameSource is a highly innovative and sophisticated cloud based gaming platform that integrates all gaming logic, data management, auditing and monitoring features which are centralized and reside in a private and secure gaming cloud.
SCIENTIFIC GAMES – POWER LOYALTY
SCIENTIFIC GAMES – POWER LOYALTY
Power loyalty enables the casino / integrated resort operators to extend their loyalty program beyond the gaming zones and into the retail and other commercial outlets partnered with the casino.
The system is simple, yet dynamic and lets players redeem casino points, coupons, and comps instantly.
The system combines a point-of-sale application that runs on a sleek tablet device provided by Scientific Games and an administrative web application that runs on a PC. It can run side by side with existing POS systems meaning zero technical impact to existing systems.
Both applications connect securely to the casino management system using advanced cloud-based security hosted by Scientific Games. From the administrative web application, merchants can customize their point-of-sale tablet application to fit their business needs.
The point-of-sale tablet lets users easily view and redeem points and special offers with a card swipe, coupon, gift card, or room charge in real time.
Power Loyalty solves the problem of cross redemption between gaming and non-gaming spends and casino operators can use this channel to reduce its points / comp liability and at the same time increase customer satisfaction to its loyal club members.
Casino members can start to truly appreciate the power of their casino loyalty points and drives increased loyalty towards the casino operators.
The real ROI for the casino operator is that they can expect a higher demand for their loyalty program from both existing customers as well as new sign-ups.
While other industries have enjoyed wide-area multi-industry loyalty redemption programs for years, the casino industry has lagged behind. Scientific Games has closed this gap in the industry with Power Loyalty.
Scientific Games can deliver the technology, now it is now up to the casino operators to partner with strategic retailer’s/service providers to deliver that extra value to their customers.
SOLAIRE RESORT & CASINO – MYSOLAIRE APP
SOLAIRE RESORT & CASINO – MYSOLAIRE APP
The app’s features allow each Solaire Rewards member the ease of doing transactions through a centralized system that complements their gaming activities. With just a simple log-in, app users who are on property can activate raffle entries and redeem personalized milestone offers through the app, eliminating the need to manually activate raffle entries through kiosks. Each guest has the option to contact their respective hosts and Solaire Rewards representatives through the app for any inquiries or concerns. Booking a room is easily done in the app, thus avoiding long lines at the front desk to secure accommodations – as well as play exclusive mobile app games. Their Solaire Rewards membership status and current credit balances can easily be viewed and they can also access the latest hotel, restaurant, retail and gaming offers.
The MySolaire App was created with a focus on heightened customer service delivery. Using technology that is familiar to the guests and creating a product that is unheard of in the industry, Solaire has managed to serve its clientele in a more valuable and cost-effective manner. ”
BEST GAMING FLOOR
Awarded to the company with most outstanding gaming floor in Asia.
CORONA RESORT AND CASINO PHÚ QUỐC
CORONA RESORT AND CASINO PHÚ QUỐC
Corona Resort & Casino Phu Quoc has an investment of VND 25,000 billion in the first phase, projected to have an equivalent investment in the second phase. Daily casino operations will be overseen by Upffinity, a Dutch international casino management company with management experience of high-standard casinos in Europe and Macao.
Visitors and guests of Corona Resort & Casino Phu Quoc will be able to experience a unique entertainment combination of gaming, dining, shopping and live performances; located in Bai Dai, one of the most beautiful beaches in Vietnam. The integrated resort complex includes 5-star international standard hotels with 2,000 rooms and 10 ocean villas, a convention center, theater, shopping mall, waterpark, spa, restaurants, bars, and Corona Casino. Furthermore, the resort’s location provides easy access to Vinpearl’s Amusement Park, Safari & Conservation Park and 18-hole golf course.
This unique mix of leisure options makes Corona Resort & Casino Phu Quoc into the most comprehensive integrated resort in the country; a perfect getaway that meets the diverse needs for both relaxation and entertainment of families and visitors of all ages.
Corona Resort & Casino Phu Quoc creates more than 1,500 direct and indirect jobs for partners, suppliers and other travel service providers in Kien Giang province and across the country. The first casino is expected to shift a substantial part of the current casino market outflow in favor of Phu Quoc’s tourism development.
GALAXY MACAU
GALAXY MACAU
Set across one million square meters, Galaxy MacauTM boasts spectacular architecture and a vast array of amenities including the world’s largest sky top wave pool and the world’s longest sky top adventure rapids, five 5-star luxury hotels, a 3D multiplex cinema and a wide range of dining and retail options to complement our world’s best gaming floor – approximately 69,000 sqm of gaming floor offering over 700 gaming tables and 3,000 slot machines, including two of the largest live stadium stations in the region. Our team delivers the highest standards of “World Class Asian Heart” service to customers every day.
Easy to Navigate Gaming Floor –
Galaxy MacauTM has the most conveniently-designed layout of the gaming floor with numerous entrances across the property which makes it easy to navigate by our customers. A vast array of food and beverages outlets are located on our gaming floor offering widest food choices just steps-away.
Widest Variety of Gaming Entertainment –
Galaxy MacauTM offers over 700 gaming tables at varying bet sizes catering to all segments of customers. Segmented gaming areas in different styles, including:
• Over 10 uniquely designed private VIP clubs
• Luxuriously designed Premium Mass areas e.g. The Pavilion, The Horizon
• Differentiated Mass gaming areas
A superior EG experience of anyone in Macau, offering:
• 2 of the largest LT Stadiums in the region (over 320 seats)
• 4 high-limit private EG salons – The Pavilion, The Horizon
• Some of the most popular electronic games – Duo Fu Duo Cai World, Lightning Link World, Jin Ji Bao Xi World, Da Fu Da Gui World
Outstanding Results Performance –
Galaxy MacauTM as a standalone property in Macau is:
#1 in EBITDA
#1 in Total GGR
#1 in VIP Business
#1 in Mass Business
#1 in Slots Business
#1 in Hotel Occupancy and Cash ADR
Galaxy MacauTM delivered full year net revenue of HK$39.5 billion and EBITDA of HK$12.9 billion in 2018, growth of 14% and 16% YoY, respectively. Galaxy MacauTM’s total GGR win was $48.3 billion in 2018, up 16% YoY, which is by far the world leader that equals approximately 95% of the entire Las Vegas strip and is 35% greater than the entire Singapore market.
GEG Privilege Club – Extraordinary Benefits for our customers
On top of delivering unforgettable experiences for our customers from our gaming floor, we offer an exclusive membership program – GEG Privilege Club.
NAGAWORLD
NAGAWORLD
NagaWorld has received numerous accolades since its inception in 1995, including being named Luxury Casino Hotel Global Winner at the World Luxury Hotel Awards 2014-2018 and the Best Integrated Entertainment Destination 2010-2016 from the Cambodia’s Ministry of Tourism. NagaWorld complex comprises a total of 1,658 luxurious rooms and suites in contemporary designs with classic Khmer elements. Its 5-star hotel rooms are well-appointed with state-of-the-art amenities for the comfort and the convenience of both business and leisure guests. The complex is linked by Cambodia’s first underground shopping mall offering over 200 luxury brands at duty free prices.
Diners can enjoy a truly global journey of gastronomic delight from over 20 dining options serving a myriad of award-winning culinary offerings. From Cambodian signature dishes to authentic Asian and Western favourites, there are tantalising delights from around the world to savour round the clock. NagaWorld is also home to the hottest party circuit in town, with 3 lounge bars, 2 live music clubs and 2 premium karaoke outlets with private VIP rooms.
Electrifying live entertainment is performed by international and local talents at multiple stages across the resort including the 2,000-seater NABA Theatre @ Naga2, Cambodia’s first 3D video mapping theatre. For extensive round-the-clock entertainment, NagaWorld boasts a multitude of uniquely-themed lifestyle gaming cells and premium gaming halls, each with its own entertainment, food and beverage and other integrated services.
2 award-winning luxury spas offer a variety of indulgent pampering treatments and packages in soothing and tranquil surroundings, while a rooftop swimming pool affords stunning views of the urban cityscape and Mekong River.
NagaWorld plays the perfect host for MICE events (meetings, incentives, conferences and exhibitions) with premium facilities and one of the largest hotel ballrooms in Cambodia to accommodate up to 1,600 guests. A dedicated team makes every event a success through quality planning and flawless execution.
SOLAIRE RESORT & CASINO
SOLAIRE RESORT & CASINO
Solaire as the preferred choice by its guests is shown by the 14% increase in total visitation, which was at 6.6 million. This is due to the diverse gaming space and massive floor area of 29,000 square meters, with some private rooms having the world-famous Manila Bay as its backdrop.
The gaming experience is completed by over 380 tables featuring games exclusive to Solaire such as Sabong Cards, Solaire Double Zero and Solaire Double Zero Lucky Ball. There are also over 2,200 machines with grand jackpots as high as USD1.2 million. Winning is a culture in Solaire, with over USD150 million being awarded since it opened.
Solaire continues to expand and improve its gaming facilities for the enjoyment of its guests by offering the latest machinery in the market – from slots to tables, and even a bespoke gaming arena that no other property locally or even internationally has.
THE VENETIAN MACAO
THE VENETIAN MACAO
Home to the largest casino in the world at over 50,000 square meters, The Venetian Macao houses over 500 gaming tables, more than 2,000 slot machines and electronic table games including new and unique games not found anywhere else in the world like Fast Action Baccarat and Dragon Tiger Fortune Spin.
BEST INDUSTRY RISING STARS (Maximum of 5 winners)
Awarded to industry performers under the age of 40 who have demonstrated consistent leadership and innovation, with great potential for more to come.
VICKY CHAN
Asia Pioneer Entertainment
VICKY CHAN, Asia Pioneer Entertainment
Vicky Chan, Assistant General Manager – Corporate Sales and Marketing of Asia Pioneer Entertainment Holdings Limited (APE). From a very beginner, Vicky has spent over 11 years in APE and gaming industry, and now she becomes an expert with rich experience and is knowledgeable about gaming industry in Macau and South East Asia Region, such as Cambodia, the Philippines and Vietnam.
Her main responsibilities are to establish sales objectives by forecasting and developing regional annual sales quotas in the Macau and South East Asian territories, and to seek for new products and strategic partnerships in Electronic Gaming Machine (EGM) suppliers and machines leasing projects. From the past to present, Vicky has been making great efforts on satisfying customers’ needs with her sophisticated client management, has introduced innovative brands and products to the gaming market, such as Jumbo Baccarat, KONAMI Fortune Cup and Spintec multigame, etc. It demonstrated her great leadership and professional business ability.
Moreover, she took part in the company’s Initial Public Offering (IPO) process. After company was listed in Hong Kong since 2017, technical sales and distributions of APE increased by 27% in 2018, which is one of the group’s core continuous business growth.
“You will never get tired of this industry. Slot players tend to look for interesting and new technology products, which allows you to look for interesting products all over the world. Also, I feel proud to be trusted by the customers and working with a passionate strong team in APE.” Said Vicky Chan. In the future, she will keep finding new strategic partnerships in EGM suppliers and machines leasing projects for the company and increase products market share in South East Asia.
PATRICK DENIS
Tangam Systems
PATRICK DENIS, Tangam Systems
“Patrick Denis – Senior Manager of Analysis & Optimization
“There’s a small group who can do the math. There’s an even smaller group who can explain it.” Bobby Axelrod, Billions
Patrick is in the smaller group category that can do both – understand the math and science behind table games optimization and possess the uncanny ability to explain it to non-technical individuals.
As the Senior Manager of Analysis and Optimization at Tangam Systems, a global leader in table games optimization software, Patrick works closely with Tangam’s clients in Asia Pacific to adopt table games yield management and analytics best practices.
Patrick has been with Tangam since the inception of TYM (Table Games Yield Management) and one of the inventors on multiple patents filed with the United States Patent and Trademark Office.
Today, Tangam’s flagship product, TYM, is trusted by some of the largest casinos to maximize profit with clients in every major gaming jurisdiction. TYM optimizes over 5,600 tables in 9 countries and continues to grow in double digits every year. To date, TYM has received multiple industry awards for innovation.
Patrick has been working with clients for over a decade to bridge the gap between operations and analysis and transform it to a more dynamic and data-driven culture. Patricks helps clients understand and solve their business challenges and drive performance improvements to their table games operation.
As a product and table games analytics expert, he is also aligned with Product Management to provide client feedback and requirements for future innovations within the product road map.
Patrick earned a Bachelor of Computer Science at Ryerson University in Toronto and a Master of Science specializing in Computer Vision and Artificial Intelligence at one of the top programs at York University. ”
AISTE GARNEVICIENE
BetGames.TV
AISTE GARNEVICIENE, BetGames.TV
It is the great pleasure of BetGames.TV to submit a nomination for Mrs. Aiste Garneviciene on behalf of her application for the Best Industry Rising Stars award. A name, which has to be mentioned with the best of them, when talking about the industry’s strong and upcoming visioniers, whose ideas defined time. Aiste, one of the few who nurtured the company from its early days as a brand ambassador, within a span of a few years, due to being extremely ambitious and entrepreneurial, was able to conquer strategically important markets, as well as brought in significant and industry wide known investors and to establish a network of connections with influential people. As a team member, Aiste is noticeably hard working and striving for excellence. She always astonishes with staggering intuition and the ability to feel the market, which leads to being able to stay trending and up-to date. BetGames.TV innovative solution of betting on fixed odds was revolutionary and changed the market fundamentally. At the core of any great business is an entrepreneur who creates a value hypothesis in the first place so that core product value (a real and significant solution to a valuable customer problem) can be tested and discovered. Mrs. Garneviciene become successful because always creates something that didn’t already exist, or significantly improves an existing product after experiencing frustration with the way it worked. Hence, she suggested the idea of our most popular table game “War of Bets”, which during the first year became one of the most successful products in the company’s history and the idea was soon to be followed by the market’s giants. With the company getting bigger and better, Aiste was a part of every step of it: meetings with potential investors, making contact with our customers, business partners and industry’s professionals, establishment of new products. Mrs. Aiste Garneviciene is very creative, ambitious, responsible, flexible, decisive, culturally sensitive, democratic, and easy to communicate with. Taking all this into consideration, this woman’s abilities prove that she is a talented leader with an extraordinary ability to make decisions, moves and strategies that stand out from the competition.
The company strongly recommends Mrs. Aiste Garneviciene for the Best Industry Rising Stars award and have its greatest belief that the submission will be granted a careful consideration.
MARK HOWELL
TCSJohnHuxley
MARK HOWELL, TCSJohnHuxley
We were lucky enough to have Mark relocate to Singapore in 2016 to join the APAC Sales Team. Mark learnt “new ways’ of doing business in the Asian region and further increase his knowledge in a predominantly Baccarat market. Our rising star was promoted to Head of Sales in 2017 and relocated to Macau.
For all of those who have been luck enough to deal with Mark they will always find a polite, well-mannered young man, who is constantly striving to improve himself. He is a great an asset to TCS John Huxley and I am extremely pleased to have him work so closely with me.
VIC IP
Asia Pioneer Entertainment
VIC IP, Asia Pioneer Entertainment
Vic Ip, Assistant General Manager – Technical Department of Asia Pioneer Entertainment Holdings Limited (APE). He has devoted himself in gaming industry for over 12 years, the technical team which he leaded has grew from a 2-men duo to a 16-men department, which is the biggest department in APE. Number of machines that they support are more than 1,500 by today. In addition, Vic built up the repair and refurbishment division in APE, which is a distinguished segment of APE technical support from all other competitors, and it brought revenues approximately HK$2.5 million for APE in FY2018.
Vic is responsible for overseeing and planning project schedules, assisting machines suppliers to get their products approved, machines’ after-sales support and technician manpower allocation, etc. With his detail-oriented trait and decisiveness, Vic and his team members provide excellent full range technical service for customers, which included distribution, installation and technical support. Vic is also experienced in the regulations and compliances from authorities.
“Gaming technology is dynamic and trends are changing constantly, every day is new challenge, but I enjoy overcoming challenges and problems.” Said Vic. In the future, he will continue leading his team to maintain self-awareness to technology evolution, maximize diverse products development , and extend customer base in South East Asia.
JOJI KOKURYO
BC Ventures
JOJI KOKURYO, BC Ventures
In addition, he is not merely providing necessary knowledge. Actually in Japan, where little information on the game industry, he is sharing unstintingly offer his own knowledge and network at study sessions, seminars related to IR projects that are Japanese policies.
His achievements in Japan, in particular, are supporting to the understanding and evolution of IR’s national policy. His sharing of very honest and appropriate knowledge for IR candidate city or prefecture and citizens who will be established in the future, will provide a great deal of understanding and progress to the establishment of IR, a national policy of Japan
And moreover, It is necessary to appreciate that this improvement of understanding and knowledge regarding gaming industry for the Japanese Central & Local Government, companies and other participants has been promoted by his volunteerism.
Therefore, based on the facts of his achievements and contribution to the further evolution of the gaming industry, I strongly nominate Mr.Joji Kokuryo here.”
WINCAN LEONG
MGM China
WINCAN LEONG, MGM China
He commenced his gaming career path as a technician and working in the technical field from 2006.
Wincan has over 13 years of gaming industry experience, being employed at several large scale Macau venues pre-and post-opening. They include:
· 2006 – Wynn Macau
· 2007 – Venetian Macau
· 2011 – Galaxy Macau Phase 1
· 2015 – Galaxy Macau Phase 2
· 2018 – MGM Cotai
Wincan’s expertise includes maintenance repair, troubleshooting and installation of highly complex electronic equipment and systems network integration.
In 2018, he managed and led his team to accomplish the opening installation for MGM COTAI with around 1,200 electronic gaming machines and 200 tables. He is responsible for project planning and installation, technical solution and implementation, EGM compliance and regulation. He was an integral part of the process in the successful opening of MGM.
He obtained his Information Management Bachelor in Taiwan and graduated in 2004, quickly adapting by using his IT background knowledge to diversify his skill set and developing his knowledge into gaming technical product and system requirement regulatory requirements.
He demonstrated the ability to project manage, train and lead others to perform efficiently. He continues to develop strong leadership skills and always looks for ways to motivate his team to achieve their objectives.
MGM is fortunate to have a person of Wincan’s character that so many departments and people count on to run a successful operation. We are very excited to see Wincan grow and take on more responsibility within the organization as a future leader in Macau.
RAMZY MAHADEVA
Scientific Games
RAMZY MAHADEVA, Scientific Games
Ramzy comes from a deep technical background and got inspired to gaming during his University exposure in Las Vegas. He went to UNLV (University of Nevada, Las Vegas) for his Masters in Electrical and Computer Engineering.
He started off his career in the field of Telecom in California, and that’s when he realized “Solving Customer Problems” brought SMILE and Happiness to him.
Decided to stay close to Customer and have always played a Services and Support professional. Driven by CUSTOMER SATISFACTION.
He started with the Gaming Industry about 12 years ago in Las Vegas and have always created a notable customer impact on all of his projects.
He has worn multiple hats for Bally/Scientific Games and its clients across regions and global locations such as Americas, Europe, Africa, Australia & New Zealand and now Asia.
Prior to this Systems Director role that he is playing in SG, he was responsible for Systems Services and Global Support teams managing a team size of ~190 in SG Gaming India.
He comes across as a significant personality in the Gaming industry not just in Asia, but globally with a blend of People Management, Strategic Decision making, Passion coupled with a very unique Technical hands on knowledge that makes him very special within SG and of course from a client’s lens.
Customers have acknowledged Ramzy as great for our business as well as theirs. He has extensive knowledge of systems products, is very passionate for the industry and strives to meet the goals of not only SG but also the customers that he services.
He has won several Service Awards within SG and previous organizations for his quality of service and customer satisfaction achievements Ramzy Mahadeva is now the Systems Director for SG Gaming Asia responsible for Systems Sales, Deployments, Technical Services & Support for Asia clients.
Looking into the future Ramzy intends to change the way how systems is being looked at by Operators by offering solutions and innovations available for quicker consumption for Operators business.
DARIY MARGARITOV
UltraPlay
DARIY MARGARITOV, UltraPlay
Dariy Margaritov founded UltraPlay in 2010 with the core ambition to make the company the world’s leading eSports betting data and platform provider. Nowadays, UltraPlay has climbed at the top of the eSports and sports betting world with the company’s numerous business achievements, wide partnership network, unrivaled eSports odds and advanced betting solutions.
An entrepreneur delivering high-quality results and creating breakthrough programs and initiatives.
In 2012, UltraPlay became the first to adopt Bitcoin as an alternative payment method in the online gaming industry. It’s the innovative spirit that Dariy Margaritov incorporated in the company and the team that drives progress, highest quality products and technology solutions. UltraPlay is definitely a pioneer in emerging sectors. The love towards new technologies and innovative concepts are successfully implemented in the UltraPlay’s business cycle.
Throughout the years we continue innovating, aiming at new technologies, strongly positioning the UltraPlay’s brand to well-established and emerging gambling markets. Above all, we are creative and dedicated to our mission to build the most advanced betting platform and technology solutions and then keep them at the highest level.
We strive for progress. We value quality.
While being all that, we also keep the old-fashioned, traditional ways of communication where the personal approach is highly valued.
Our team is one big family and the office is our home. That’s one of the core reasons for the superb products and solutions we offer to the industry. The main reason for such a productive corporate environment is the leadership of UltraPlay’s founder and visionary – Dariy Margaritov.
Last but not least, Dariy Margaritov is an inspiring influencer on LinkedIn spreading messages to over 26k people from the gambling and entertainment industry all across the globe: https://www.linkedin.com/in/dariy/
What’s next?
“We intend to remain the market leader in eSports and grow our sports product further by offering our innovative concepts, improved technical specifications, personalized services to the iGaming industry while expanding our business network of partners, supporters, and followers around the globe.”
– Dariy Margaritov, Founder of UltraPlay ”
AMIT PATEL
Scientific Games
AMIT PATEL, Scientific Games
Within 2 years at Aristocrat, it was soon apparent that Amit’s talents extended beyond support and he took on the added responsibility of looking after Aristocrat NZ’s internal IT. Amit further extended his responsibilities as National IT Manager for Aristocrat NZ when the opportunity arose and looked after both internal IT and gaming system support and implementations for clubs and casinos across New Zealand.
During Amit’s tenure with Aristocrat he maintained a 100% market share for (CMS) at different New Zealand Casinos and over 50% of the CMS’s in the Class 4 Pub/Club market. Amit spent over 6 years with the company.
Amit joined Sky City Entertainment Group in 2014 and within four years with the company he mentored and led a team of 5 people in driving CMS support and innovation ideas in conjunction with the world’s no. 1 CMS supplier Bally Technologies.
Amit crossed all facets of the Sky City Gaming business and has been congratulated for his achievements in working with Sky City marketing and the casino loyalty program and resolving long standing systems issues with various departments.
Rising to the position of Technical Lead – CMS for the SKYCITY Group, Amit was the key point of contact for Gaming Operations, Loyalty and Marketing executive senior management. He was also made a part of the decision making team for determining the future of existing and new CMS in use at the group.
With Amit’s strength and deep understanding of systems and IT both with operators and suppliers alike. Amit joined SG Gaming Asia in 2018 as the Systems Sales Manager for the Asia Pacific handling all systems accounts.
In the short time he has been with SG, Amit has focused on customer satisfaction and long term relationships. Amit provides account management and has been a strong client advocate for strategic Asia Pacific accounts.
With the help of the SG systems team he acts as the subject matter expert in for casino systems for key casino executives and represents the entire range of casino systems products and services offered by SG Gaming.
In just over 12 months at SG, Amit has already proven himself as the lead Systems expert across Asia.
Amit actively works with Product Directors to ensure Asia centric features are accounted for in product roadmaps for now and future developments.
LLOYD ROBSON
Aristocrat
LLOYD ROBSON, Aristocrat
I worked with Lloyd at Aristocrat for the 1.5 years in Macau and he has done a tremendous job with leading the team to reach the target goal that were set. In addition, all our customers are very pleased in the services that he had provided and always look for a solution that that can partner together to create a win-win situation. Therefore he has a very good reputation in front of the customers. We all look forward to see him continue to success in Aristocrat and also more to come to lead the industry for future success.
CHARLES SEO
IGT
CHARLES SEO, IGT
IGT’s Charles Seo and his valuable contributions to IGT and the gaming industry warrant his consideration for G2E Asia Award’s “Best Industry Rising Star” distinction. A 10-plus veteran of the gaming industry, Charles has held various product management positions with leading gaming suppliers such as IGT, Aristocrat and Konami.
Charles is based in IGT’s Macau office, and is currently Director of Product Management for IGT’s APAC region – a region that represents complicated regulatory environments, geographies and market conditions. In this role Charles and his team are responsible for delivering product roadmaps for the region, securing required regulatory approvals, managing internal and external performance testing, and much more. Throughout Charles’ tenure at IGT he continued to take on increasing responsibilities with the Company. Additionally, the Sydney-based employee has spent several weeks (even months) at a time on the road to ensure that IGT solutions are deployed seamlessly and exceed customer expectations.
Over the last year and a half, IGT has made significant progress in APAC and Charles and his extensive knowledge have helped drive some of that growth. Key milestones include:
• IGT’s improved position in the Australian and New Zealand gaming markets
• A significant increase in market-approved games for Asia – projected to be as high as 90% of the Company’s G2E Asia portfolio
• Record number of IGT linked products in the field over last 12 months
• Establishment of an Asia-based Focus Group program
• Increased product sales in Asia
• Multiple standalone core video games performing above floor averages
• Expanded product management team for Asia
Charles speaks fluid Korean and English and is exceptional at fording positive relationships. He takes a solutions-oriented approach to problem solving and his can-do attitude continues to propel his career and benefit IGT’s customers. As a committed gaming professional, Charles’ future in the gaming industry is bright and warrants his consideration for the “Best Industry Rising Star” award.
CYRUS SHERAFAT
Solaire Resort & Casino
CYRUS SHERAFAT , Solaire Resort & Casino
Cyrus Sherafat is the bullishly brazen leader who contributed much to Solaire Resort & Casino’s success.
Serving as Solaire’s Executive Vice President for Casino Marketing, Cyrus is at the forefront of driving the Philippine gaming scene to new heights. Under his leadership, Solaire’s Mass Gaming Revenue in 2018 reached approximately USD550M. He also spearheads Solaire Rewards, the resort’s loyalty program, which allows guests to earn and redeem privileges property-wide. Complementing this is the MySolaire App, which functions as a kiosk on a mobile phone, allowing guests to activate raffle draw entries, book rooms, redeem offers, play unique mobile games, and get first dibs on exclusive events, all of which further enhance the Solaire Experience.
His understanding of the Philippine market has resulted in Solaire becoming the number one market share leader for Mass Table Games and Slots with a strong 22% year on year growth. He also optimized the company’s marketing spend on new and exciting programs, leading to lower overall customer reinvestment.
A graduate of Cornell University School of Hotel Administration, Cyrus began his career in the gaming industry at 22 with regional casino operator, Pinnacle Entertainment. In his years with Pinnacle, he worked a variety of roles including Finance, Marketing, Corporate Marketing and Human Resources. Adding to his impressive resume was his move to Singapore’s Marina Bay wherein he took the responsibility over its loyalty program and mass casino marketing. Currently, he oversees Loyalty Database, Events & Promotions, Player Development which includes branch offices. In each of his capacity, he was credited for the increase in revenue and EBITDA share.
ANDREA SIPONE
Gamshy
ANDREA SIPONE, Gamshy
Who is Andrea Sipone? It would be limiting to say that Andrea Sipone is just the CEO of an iGaming company. To fully comprehend his role it’s firstly very important to understand what Gamshy is and how the activites of this world can fit into the schedule of a cheerful 25 years old italian.
Gamshy: Established in 2016, Gamshy is now an important reality in the B2B world, not only in Italy. In addition to an admirable client portfolio, what really sets it apart is to be found at its heart. Gamshy is entirely made up of millennials and this is essential to Andrea’s vision: “Being a millennial myself, I have clear in my mind what are the needs of my peers. There is the desire to find a greater involvement, both in terms of graphics and themes.”
You may read more in the pdf below
RISHI TIRUPARI
Wynn Macau
RISHI TIRUPARI, Wynn Macau
Rishi Tirupari is currently the Vice President of Sustainability for Wynn Resorts Macau, where he is responsible for developing and implementing Wynn’s Sustainability program. Rishi is Wynn Resort Macau’s first Executive Level Sustainability hire.
Rishi has been working on Sustainability in the gaming industry since 2011, when he joined Las Vegas Sands (LVS) as a sustainability leader for their Las Vegas properties, where he was instrumental in them achieving their carbon emission, waste and water usage reduction targets.
After a stint in Las Vegas, Rishi moved to Macau to build the Parisian Macau with a goal for the it to be the most sustainable and efficient property among all LVS resorts. This role specially created with this intent in mind, was a first for the Macau gaming industry. The Parisian was awarded LEED Silver green building certification from the US Green Building Council (USGBC). It also received the Macau Green Hotel Gold Award and is now known as one of the most sustainable resorts in Macau.
After opening the Parisian, Rishi moved back in to operations and this time was responsible for the energy efficiency, sustainability strategy and green meetings & events across Sands China Ltd. (SCL) properties in Macau, including The Venetian Macao and The Parisian Macao. Under Rishi’s leadership, SCL won the 2017 PATA Gold Award for Environment and the Venetian Macau became the first and still the only property to receive the Platinum Award from the Macau Green Hotel Awards.
Rishi represents hospitality and gaming industry on international committees. He is currently serving on USGBC’s LEED committee and has also recently been added to the PATA Sustainability & Social Responsibility Committee where he aims to help our industry find responsible ways to maintain our cultural and natural resources.
Rishi has been consistently recognized for the work he has done over the years, winning multiple accolades and awards both for the companies he worked for and personally. In 2012, he was awarded “employee of the year” by Las Vegas Sands an organization that has over 48,000 employees across the world.
Having started in the Hospitality industry in 2011 as a Project Manager, within 8 years, Rishi has now grown to become one of the youngest Vice Presidents at Wynn Resorts.
TONY WUN
Solaire Resort & Casino
TONY WUN, Solaire Resort & Casino
He is the man behind lowering the percentage of bad debts expense against VIP wins from a 2015 high of 16.2% down to 0.1% by end of 2018. To improve collection efficiency, he enhanced the credit policy and Standard Operating Procedures through training the in-house collection team and engaging several debt collectors and external legal counsel. He was also able to lower the overall lifetime bad debt expense against VIP Wins to 4%, compared to the industry standard of around 8%.
Tony has engaged with new credit bureau agencies to enhance the quality of credit assessments and was able to settle numerous long overdue debts. He was also responsible for establishing the credit operations for Jeju Sun Casino Hotel, Solaire’s sister property in South Korea, which achieved zero bad debt expense. Through his efforts, he managed to eliminate major internal and external audit findings for both credit and collection operations.
A Chinese–Macau citizen, Tony graduated with honours at the University of Brighton in the United Kingdom with a degree in Pharmaceutical and Chemical Sciences (Hons) – Sandwich which allowed him to develop his skills in problem solving and analysis. Prior joining Solaire Resort & Casino, Tony was the Assistant Director of Casino Credit and Collections at Resorts World at Sentosa Pte. Ltd. (Singapore), and also worked for the Venetian Macau Ltd as its Senior Casino Credit Executive and acted as the Casino Credit Manager at Plaza Casino at the Four Seasons Hotel Macau.
BEST CORPORATE SOCIAL RESPONSIBILITY CONTRIBUTION
Awarded to the company that has offered the strongest contribution in the area of corporate social responsibility.
BLOOMBERRY RESORTS
BLOOMBERRY RESORTS
As a Filipino company and the only Filipino-owned integrated resort in the country, continues to strive for a better Philippines by creating impact in the lives of its countrymen. BCFI has provided various forms of assistance for nation-building and community development. Over the last two years, it has supported the Philippine Military Academy, the Country’s very own version of West Point Academy, by financing the construction of two (2) cadet barracks that can each house 500 students. One is already being occupied while the other is nearing completion. BCFI has also committed to a quarterly funding of medical supplies and equipment for government hospitals, clinics and healthcare centers to assist its host city in the delivery of public health services to its constituents. In partnership with one of the country’s leading hospitals, BCFI and the Makati Medical Center Foundation donated 20 military beds to the Camp Evangelista Station Hospital inside the 4th Infantry Division Headquarters in Patag, Cagayan de Oro City. As a company that is also committed to inclusivity and diversity, BCFI extended an amount as financial assistance for the Hajji Mission of the National Commission on Muslim Filipinos. All these efforts illustrate the committed intent of BCFI to make a positive impact for a better Philippines.
MELCO RESORTS
MELCO RESORTS
Our Corporate Social Responsibility (CSR) programs focus on integrating solutions to a societal concerns in the community. Melco is dedicated to making a positive difference to the community, as exemplified through our efforts and commitment towards each of the seven CSR pillars (described in the attached submission).
Melco will continue its endeavors to contribute to a better tomorrow, and persevere in a unique approach to CSR by integrating business and community issues to develop and implement a win/win approach.
MGM CHINA
MGM CHINA
This ethos is the foundation of MGM’s sustainability vision, “Create a Better Tomorrow Today”, signifying that the decisions it makes today, will affect the society and the environment of tomorrow. MGM’s vision serves as a call to action to operate a sustainable and responsible Company where its business activities positively impact the people and environment of Macau.
In 2018, MGM held 106 different community activities, donating over 10,000 hours to bettering the community, its highest amount ever. Through the Golden Lion Volunteer Team, a range of events was organized throughout the year focusing on MGM’s core categories of caring for senior citizens, the youth and persons with disabilities in Macau. Volunteering is led from the top, with senior management, including the CEO, being active participants in its initiatives.
Besides, we have provided more than 917,000 training hours, with over 85 hours per employee to our team member in last year with a milestone event to celebrate the success of 900 graduates from our core development program.
In an effort to formalize and expand our commitments to the Macau SME community, we created 129 new SME supplier partnerships, spending over MOP 1 billion with local SMEs, an increase of 48% on from 2017.
MGM garnered five Corporate Social Responsibility (CSR) awards in last year, including the Pacific Asia Travel Association (PATA) Gold Awards which recognizes the company embracing the international corporate social responsibility standards.
MGM CSR Yearbook 2018:
https://cdn4.prnasia.com/002071/PRNA/ir-room/Year_Book_2018.pdf
NAGAWORLD
NAGAWORLD
NagaWorld’s care of the community, environment and country encompasses a wide sphere of CSR programmes focussing on 4 key pillars: Education Enhancement, Environmental Care, Community Engagement and Sports Development. Thanks to its remarkable efforts, NagaWorld won the ‘Best Country Award for Overall CSR Excellence – Best In Cambodia’ for the second consecutive year at the 11th Annual Global CSR Summit and Awards 2019, one of the Asia’s most prestigious CSR award presentations. NagaWorld also received top honours at the Samdech Techo Prime Minister Eco-Business Awards for Tourism over the past 4 years.
Part of the key success factor is attributed to NagaWorld employees, who actively volunteer their time through NagaWorld Kind Hearts, which was formed in 2014 in support of company-wide CSR initiatives. Some of the recent CSR activities include sponsoring study materials and school fees for students, hosting tree planting and environmental conservation workshops to promote a greener Cambodia and fire safety awareness seminars with fire extinguishers donated to schools, supporting youth engagement via NagaWorld Football Club and national sports development through partnership with the National Olympic Committee of Cambodia. At present, more than 200,000 Cambodians have benefitted through NagaWorld’s ongoing CSR initiatives.
SANDS CHINA
SANDS CHINA
We believe that being a responsible corporate citizen comprises many facets, such as volunteering, sustainable operations, and offering financial support to the community, among many others.
Our CSR initiatives include the Sands Cares Ambassador volunteering programme, the Sands China Community Academy, charitable contributions, scholarships and fellowships, support of the arts and cultural development, responsible gaming, environmentally sustainable operations, talent development, and disaster relief.
Sands China considers corporate social responsibility to be a critical component of how we operate our business, and it lies at the heart of our corporate culture of service – which encourages the shared cultural values of friendliness, professionalism, active listening and teamwork.
These qualities, when internalised, find expression not only in team members’ daily interactions with guests and with each other, but extend outside the workplace as well – for example, in the volunteering work offered by team members, whether on their own initiative or through our Sands Cares programme.
As an example, one such volunteer shared how she has found that people in need sometimes simply want a friendly, listening ear – someone to express their needs to. She explains that volunteering has taught her that through listening attentively, we can learn how best to support, help and encourage one another.
Examples like this showcase some of the best qualities of the human spirit, and demonstrate our capacity for service – helping us make a difference in our communities and in the lives of the people we interact with.
We hope our team members are inspired to value service in all aspects of their lives, by the example set by the company, and by the examples they set for each other.
BEST VIP GAMING PROMOTER
Awarded to the VIP Gaming Promoter acknowledged as showing the most consistent service quality and contribution to the industry.
DAVID GROUP
DAVID GROUP
The VIPs will be located in a new and excellent five-star hotels. The layout is extraordinary and the entertainment is rich, providing VIPs with quality service.
In line with the goal of the Macao SAR Government to build a world tourism and leisure center, the Group is committed to promoting entertainment and cultural projects, and has held concerts and sponsored large-scale sports events. In the future, we will expand our business scope and contribute to the moderate diversification and prosperity of the Macau economy.
GUANGDONG GROUP
GUANGDONG GROUP
The Group pursues the tenet of “taking a society for society” and created the “Guangdong Charity Association” to provide assistance and care for the disadvantaged in Macau and to contribute to society.
The Guangdong Holidays is a VIP travel service brand under the Guangdong Group. With the spirit of “Guangdong Service, Customer First”, we are committed to providing each guest with a “one-stop” exclusive travel service. The service areas include: Business travel planning, luxury taste travel planning and aristocratic travel planning.
The Guangdong Holidays provides a one-on-one exclusive secretarial service for each of Guangdong’s Premier Members. No matter where you are, you can plan your exclusive trip with a single call, so you can enjoy the holiday experience at any time.
MEG-STAR INTERNATIONAL
MEG-STAR INTERNATIONAL
As a brand of the premier entertainment service provider, Meg-Star is proud to deliver you an opulent and incomparable entertainment experience. Here you will enjoy a comprehensive menu of services and entertainments.
With its solid strength, Meg-Star has successfully entered Macau’s major resort hotels and has expanded its international business to Vietnam, the Philippines, South Korea, Australia, the United States and other places. Meg-Star relies on its “customer first” professional services to earn the trust of global VIPs and continuously incorporates the latest technology to create the perfect VIP experience.
With splendid, sumptuous, personalized services, Meg-Star is proud to present a custom-made and all-inclusive travel experience for global VIPs.
We focus on collecting the best of the world’s beauty, delicate and artful gourmet, wonderful entertainments and events, as well as exclusive parties to enjoy with celebrities and favorite stars, making every moment truly memorable for you.
We are dedicated to delivering you a vast array of unique and personal concierge services, ranging from entertaining activities, travel, dining, accommodation, and limousine services.
SUNCITY GROUP
SUNCITY GROUP
Valued members only have to step into any of the Suncity VIP Clubs to immediately enjoy the most attentive reception and immerse themselves in exciting entertainment. From rolling chip services, finance arrangements, transfer inquiries to VIP room reservations, we have professionals to follow up on guests’ every need to allow them to fully immerse themselves into the excitement and fun!
Since its establishment, Suncity VIP Club has always been dedicated to enhancing its gaming business and providing its guests with top-notch entertainment. Through these years, Suncity VIP Club has established its VIP Clubs at all major casino resorts in Macau, with a number of Suncity VIP Clubs crowned SGS Qualicert Service Certification. More Suncity VIP Clubs are set to open in the future, bringing our business to a whole new page.
Early in 2013, Suncity VIP Club has applied for the world-renowned SGS Qualicert Service Certification. In July 2018, StarWorld Suncity VIP Club has been further qualified by the SGS Qualicert as the first “7-Star Casino VIP Club” in the world, further showing Suncity’s dedication of excellence and revolutionary service standards.
Besides the local gaming business, Suncity VIP Club also founded several VIP Clubs overseas which thrill our customers with the most exciting entertainment!
High-end Entertainment in 7 Major Cities
1. Macau: 18 VIP Clubs, 1 Poker King Club
2. Korea: 2 VIP Clubs
3. Australia Melbourne: 1 VIP Club
4. Australia Sydney: 1 VIP Club
5. The Philippines: 7 VIP Clubs, 1 Poker King Club
6. Vietnam: 1 VIP Club
7. Cambodia: 1 VIP Club
TAK CHUN GROUP
TAK CHUN GROUP
In order to realize this vision, Tak Chun Group clearly sets up the “Tak Chun mission” to provide a winning platform for the stakeholders and to improve the VIP service package, to create the best customer experience and at the same time, know how to use and cultivate talent, so that the home of Tak Chun can continue to develop.
At present, there are 17 VIP Clubs operating in Macau and the business is also spread across the Philippines and Vietnam. The team of Tak Chun continues to innovate and pursue excellence, expand the world network, bring ideal returns to shareholders, benefit employees and fulfil corporate social responsibility.
BEST INDUSTRY SUPPLIER
Awarded to the company which is acknowledged by the industry as offering the most outstanding product and/or service over the last year.
ARISTOCRAT
ARISTOCRAT
Since our humble beginnings in 1953, we’ve been driven by a desire to create the world’s greatest gaming experience, every day. We offer a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. But despite our global presence and exponential growth, we remain an ideas company at heart, committed to entertaining the world one game at a time.
Aristocrat prides itself on our legendary brands and on trend products that resonate strongly with the Asian player and our commitment to the Asia-Pacific region is top of class. From the early beginnings of Asia’s gaming culture to present day, Aristocrat’s been there every step of the journey delivering strong pedigree game content and creating some of the most known and beloved concepts in gaming.
Our teams strive to deliver the very best from Game content, to hardware, to service and everything in between. Strength in all segments and dedication to identifying what we can do to better your floors is what helps us stand apart in our industry partnerships.
Renowned for Innovation, Aristocrat takes great steps to stay ahead of the curve, seeking to create the next big phenomenon in gaming. Every single game is the culmination of our entire company driving the innovations of tomorrow. From inside-out, Aristocrat is dedicated to evolving our ever-expanding portfolio, challenging the status quo, driving innovation, and delivering the best gaming experience possible for our customers and players.
BBIN
BBIN
BBIN has cultivated itself for many years in the Asian market. It is familiar with local culture and has a rich market experience and know-how. The company provides complete back-end services and support. It is up-to-date with the latest industry trends and provides regional marketing solutions. BBIN Improved data management helps clients grasp their profit activities in easy and clear way
BBIN has the largest variety of product resources in Asia. Clients can find the specific products that fit local preferences and cultures of their target customers. The company also proactively collaborates with European and Asian international brands, including more than 20 well-known gaming brands like Microgaming, Playtech, HABANERO, iSoftBet, Genesis, Pragmatic Play, Evolution Gaming , BetConstruct, etc. While integrating resources and building successful partnerships from all over the world, its partnership programs provide a diverse variety of products and customized websites to satisfy the different needs of all clients.
IGT
IGT
IGT’s systems business and influence have long-been cornerstones of IGT’s footprint in Asia. IGT Advantage, the Company’s flagship casino management system, powers loyalty programs, slot floor monitoring, and much more at multiple flagship casinos on the Cotai Strip, and at many other casinos throughout Asia. For example, Studio City Macau, MGM Cotai and Wynn Palace are examples of recent IGT Advantage deployments in Asia. IGT’s systems portfolio for Asia includes a range of other, modular bonuses and services, such as Random Riches and Lucky Chip, that are helping IGT customers throughout Asia drive incremental play and cultivate world-class patron loyalty programs.
IGT is laser focused on growth in Asia – growth for both IGT and its customers. Over the last several years, IGT made a series of organizational changed that have better aligned IGT’s people and services to the unique market opportunities in Asia, and increased IGT’s agility when managing customer needs. These changes have included proactive actions such as game studio realignments, expanded product teams, additional in-market personnel and more.
The Company’s improved processes are benefitting operators and accelerating the speed to market of IGT’s games. In 2018 IGT’s G2E Asia booth featured many market-ready and market-approved games; this was a significant milestone for IGT. This year, IGT is tracking to have an even larger percentage of market-approved solutions to offer its customers by the G2E Asia milestone.
IGT customers have communicated their desires to diversify their slot floors, and engage their players in new ways. IGT is delivering strong games for Asia on its globally relevant hardware such as the CrystalDual 27 and CrystalCurve cabinets. For two consecutive quarters new IGT games, such as Cash Cove VIP and Fu Ru Dong Hai, performed significantly above floor averages at major integrated resort casinos in Macau. Additionally, the Company’s Electronic Table Games solution, IGT Dynasty, is a market-ready solution that is backed by a vast library of exceptional sic bo, baccarat and roulette games and side bets.
The Company’s pioneering spirit and commitment to meaningful innovation continue to drive the player experience forward. Next-generation mobile solutions such as Cardless Connect, which eliminates the need for a physical loyalty card and TITO ticket, and PlaySpot, which gives players the option to play live table games from their phones, are prime examples of how IGT is innovating for the opportunities of today and the possibilities of the future.
The Company’s Asia-focused organization is led by an experienced team of gaming industry veterans who care about the industry, the professionals who commit their careers to it, and the player who enjoy IGT’s gaming entertainment.
SCIENTIFIC GAMES
SCIENTIFIC GAMES
The company aims to empower its customers by creating the world’s best gaming, lottery and interactive experiences. With its presence in Macau since 2015 the city serves as Scientific Games’s Asia headquarter. SG Gaming Asia Limited has brought a significant portfolio of high preforming products to the Asian market.
Scientific Games has four divisions:
Gaming – Proven product brands include Bally, Barcrest, Shuffle Master & WMS, products offers the broadest portfolio of product lines including the slots, table games, utilities, electronic table games, casino management systems etc…
Lottery – Trusted provider to 150+ lotteries globally, including 24 of the top 25 lotteries in the world for instant game per capita sales. This includes instant draw and interactive games, iLottery, sports betting, systems and managed services…
Social – Leading social slots provider and 3rd largest publisher of social casino app.
Digital – Leading supplier of digital gaming content and technology for digital real-money gaming content and platforms, sportsbook, SG universe and IGaming/iLottery platforms.
Acquired the world’s famous Gaming Group NYX at Jan 2018, extending the broadcast portfolio of industry leading content, technologies, digital products and service across iGaming, iLottery and Sports Betting.
Sets new standards for gaming technology and entertainment, leading technology and continually researching and developing advanced technology for gaming innovation.
Continues to deliver what customers and players value most: trusted security, creative content, and innovative technology and aim to deliver the best gaming experiences to the customers.
With SG cares, empower our corporate social responsibility. Committed to doing what is right for our customers, employees, investors and the communities which we live, work & play.
Corporate video:
https://www.dropbox.com/s/c9jj16g5in3l94a/SG%20Corporate%202018.mp4?dl=0
SPINTEC
SPINTEC
Innovation and reliability: Spintec is a dynamic company centred primarily around its research and development team. Hence, our clients can always count on innovation, stability, and the constant growth of know-how. All Spintec’s solutions are developed and produced in the European Union, in accordance with the applicable laws and policies. Additionally, all solutions are adjusted to meet the local market’s standards and legislation, which is one of the many reasons our gaming solutions are installed in the most prominent casinos worldwide.
Support: Spintec’s clients have 24/7 free access to the worldwide technical support provided by our research and development team, and our sales representatives.
Partner: The extensive amount of experience in the gaming industry and insight into player’s needs makes Spintec the best partner to any casino business across the world.”
BEST REGIONAL ASIAN IR (outside Macau or Singapore)
Award to the best integrated resort from outside of Asia’s leading casino hubs of Macau and Singapore.
CORONA RESORT AND CASINO PHÚ QUỐC, VIETNAM
CORONA RESORT AND CASINO PHÚ QUỐC, VIETNAM
Corona Resort & Casino Phu Quoc has an investment of VND 25,000 billion in the first phase, projected to have an equivalent investment in the second phase. Daily casino operations will be overseen by Upffinity, a Dutch international casino management company with management experience of high-standard casinos in Europe and Macao.
Visitors and guests of Corona Resort & Casino Phu Quoc will be able to experience a unique entertainment combination of gaming, dining, shopping and live performances; located in Bai Dai, one of the most beautiful beaches in Vietnam. The integrated resort complex includes 5-star international standard hotels with 2,000 rooms and 10 ocean villas, a convention center, theater, shopping mall, waterpark, spa, restaurants, bars, and Corona Casino. Furthermore, the resort’s location provides easy access to Vinpearl’s Amusement Park, Safari & Conservation Park and 18-hole golf course.
This unique mix of leisure options makes Corona Resort & Casino Phu Quoc into the most comprehensive integrated resort in the country; a perfect getaway that meets the diverse needs for both relaxation and entertainment of families and visitors of all ages.
Corona Resort & Casino Phu Quoc creates more than 1,500 direct and indirect jobs for partners, suppliers and other travel service providers in Kien Giang province and across the country. The first casino is expected to shift a substantial part of the current casino market outflow in favor of Phu Quoc’s tourism development.
NAGAWORLD, CAMBODIA
NAGAWORLD, CAMBODIA
NagaWorld has received numerous accolades since its inception in 1995, including being named Luxury Casino Hotel Global Winner at the World Luxury Hotel Awards 2014-2018 and the Best Integrated Entertainment Destination 2010-2016 from the Cambodia’s Ministry of Tourism. NagaWorld complex comprises a total of 1,658 luxurious rooms and suites in contemporary designs with classic Khmer elements. Its 5-star hotel rooms are well-appointed with state-of-the-art amenities for the comfort and the convenience of both business and leisure guests. The complex is linked by Cambodia’s first underground shopping mall offering over 200 luxury brands at duty free prices.
Diners can enjoy a truly global journey of gastronomic delight from over 20 dining options serving a myriad of award-winning culinary offerings. From Cambodian signature dishes to authentic Asian and Western favourites, there are tantalising delights from around the world to savour round the clock. NagaWorld is also home to the hottest party circuit in town, with 3 lounge bars, 2 live music clubs and 2 premium karaoke outlets with private VIP rooms.
Electrifying live entertainment is performed by international and local talents at multiple stages across the resort including the 2,000-seater NABA Theatre @ Naga2, Cambodia’s first 3D video mapping theatre. For extensive round-the-clock entertainment, NagaWorld boasts a multitude of uniquely-themed lifestyle gaming cells and premium gaming halls, each with its own entertainment, food and beverage and other integrated services.
2 award-winning luxury spas offer a variety of indulgent pampering treatments and packages in soothing and tranquil surroundings, while a rooftop swimming pool affords stunning views of the urban cityscape and Mekong River.
NagaWorld plays the perfect host for MICE events (meetings, incentives, conferences and exhibitions) with premium facilities and one of the largest hotel ballrooms in Cambodia to accommodate up to 1,600 guests. A dedicated team makes every event a success through quality planning and flawless execution.
OKADA MANILA, PHILIPPINES
OKADA MANILA, PHILIPPINES
A US$2.4 billion development, Okada Manila is a vibrant addition to the Philippines’ rapidly growing entertainment and leisure industry. Apart from its record-breaking dimensions, Okada Manila takes pride in its unique and world-class amenities. Its most iconic feature is The Fountain, a US$30 million light and water dancing fountain surrounded by more than a kilometer of projection-mapped entertainment space called the Crystal Corridor. Aimed to become Manila’s main tourism icon, this fountain is designed and developed by WET, the same team behind the world’s most popular water features in Las Vegas and Dubai.
Okada Manila is also home to the country’s first-ever indoor beach club and nightclub, Cove Manila. Enclosed in a UV-protected glass dome 100-meters in diameter and 30-meters in height, Cove Manila can host up to 5,500 guests and features a butterfly-shaped pool that is perfect of cocktail beach parties. Cove Manila has hosted Grammy Award-winning music acts and international artists, such as Steve Aoki and Fatboy Slim.
Lastly, Okada Manila boasts of one of the largest and luxurious rooms in the industry. Ranging from 55 sqm deluxe rooms to 1,400 sqm villas, the property treats its hotel guests to breathtaking views of either the Manila Bay or The Fountain. Its rooms are an exemplar of modern conveniences as each carries a digital valet system, enabling guests to control room features such as lights, curtains, air-condition, television and other elements from a single touch-screen tablet.
From the finest hotel rooms and dining options, a premium shopping avenue, the largest and most exciting gaming floors with up to 500 tables and 3,000 slot machines, Okada Manila is a key point in Philippine tourism.
Complementing all these is Okada Manila’s promise of enjoyment and satisfaction with its special brand of hospitality. The integrated resort combines the Japanese principles of sincere service and attention to detail—Omotenashi and Magokoro—with Filipino warmth and hospitality to ensure that guests have a memorable experience.
SOLAIRE RESORT & CASINO, PHILIPPINES
SOLAIRE RESORT & CASINO, PHILIPPINES
Solaire as a brand is at the forefront of innovation in the Philippine gaming industry and is climbing its way to global recognition. Solaire’s advantage from its overseas-based competition is that it remits only 15% in VIP Gross Gaming Revenue as opposed to 39% of other properties. This allows a wider commission for junket operators.
The property’s world-class features topped with the distinct Filipino hospitality creates experiences like no other. Solaire is also the preferred resort for its unique gaming features such as the Players Stadium – the only one of its kind in the world. Its generous rewards program, backed by innovations such as the MySolaire mobile app, also captured the market’s attention, boasting a 67% growth rate for the last three years.
Being in close proximity to Macau and Singapore, and with numerous flights coming in to Manila everyday, traveling to the Philippines has become much more convenient. Additionally, land travel from the airport to Solaire is now more accessible, being only 10 minutes away from the airport. Local gaming regulators are amiable with junkets, which encourages more companies to invest. Locals are also not required to pay to enter gaming establishments and can freely visit as they please. Foreign guests are also presented with a range of options for other activities to do in Metro Manila or in other parts of the country. They can enjoy world-class picturesque beaches, numerous golf courses, and the rich history, tradition and culture of the Filipino people.
In terms of investment, Solaire is a sustainable choice due to its 25-year license period valid until 2033, which can be renewed for another 25 years. Multiple floor moves throughout 2018 has led to increases in guests, time on device, and average bet. The gaming floors were strategically optimized to cater to specific segments of the market which has kept Solaire in the number 1 position despite two international competitors.
THE STAR GOLD COAST, AUSTRALIA
THE STAR GOLD COAST, AUSTRALIA
It included a complete and lavish refurbishment of The Star Grand’s original 596 hotel rooms; the opening of a luxury 56-suite hotel, The Darling; 12 new dining and beverage experiences, including award-winning restaurants and the renowned Nineteen at the Star rooftop lounge bar/nightclub; a new day spa and fitness centre; additional meeting room space; refreshed conference facilities in the Event Centre; and the most luxurious VIP gaming facilities in Australia.
TSGC has quickly become a magnet for domestic and international tourists, and Australia’s most important and sought-after events. TSGC hosted global dignitaries, television broadcasters and some of the world’s finest athletes during the Gold Coast 2018 Commonwealth Games. The Star was a major partner of the Games. TSGC has also become home for the biggest night in Australian television – the TV WEEK Logie Awards – and has hosted the hugely-successful Country Music Channel (CMC) Awards for the past two years.
In establishing its credentials a beacon for major events, TSGC has hosted The Star Gold Coast Magic Millions – a thoroughbred sales and racing carnival – and Eurovision Australia Decides, to determine this country’s next Eurovision entrant. TSGC additionally features a state-of-the-art theatre where leading international acts – musicians, bands and comedians – take to the stage. The Star Entertainment Group also announced plans this year to launch a 4000-capacity open-air concert venue at the property to attract further frontline overseas acts.
TSGC continues to expand through massive investments from The Star Entertainment Group and its partners, Chow Tai Fook and Far East Consortium. A $400 million, 53-storey mixed-use tower broke ground last year. It will house the first Dorsett hotel in Australia.
In 2018, the Queensland Government also approved a $2 billion-plus masterplan that would feature an additional four towers, associated resort facilities including lagoon pools, another nightclub, luxury day spa and wellness centre, enhanced connection to the biggest shopping mall in Queensland, and tourism attractions including ziplines.
When complete, TSGC will boast tourism investments of $4.35 billion. It currently employs more than 2500 people.
BEST INTEGRATED RESORT
Awarded to the most outstanding integrated resort (with gaming) in Asia.
CITY OF DREAMS, MACAU
CITY OF DREAMS, MACAU
The unique collection of hotels is the jewel of this luxury playground. City of Dreams Macau consists of Nüwa, an homage to Asia’s rich cultural inheritance, The Countdown, the stylish and unconventional hotel, the world-renowned Grand Hyatt Macau and our latest ultra-luxury flagship hotel, Morpheus. Every one of these properties offers the best-of-the-best in amenities, furnishings, and an exceptional standard of service combined to make the guest experience truly unforgettable.
GALAXY MACAU, MACAU
GALAXY MACAU, MACAU
Galaxy MacauTM – World’s Best Asian Resort Destination
Galaxy MacauTM delivered net revenue of HK$39.5 billion and EBITDA of HK$12.9 billion in 2018, growth of 14% and 16% YoY, respectively. Galaxy MacauTM’s total GGR win was $48.3 billion in 2018, up 16% YoY, which is by far the world leader that equals approximately 95% of the entire Las Vegas strip and is 35% greater than the entire Singapore market.
Galaxy MacauTM as a standalone property in Macau is:
#1 in EBITDA
#1 in VIP, Mass and Slots Business
#1 in Hotel Occupancy and Cash ADR
The Most Diversified Integrated Resort Amenities –
Set across 1 million sqm, the property boasts spectacular architecture and a vast array of amenities:
• Comprises five world-class hotels with approximately 3,600 rooms, suites and villas, including:
• The Ritz-Carlton, Macau
• Banyan Tree Macau
• JW Marriott Hotel Macau
• Hotel Okura Macau
• Galaxy Hotel™
• Features an unprecedented range of retail, F&B, entertainment and leisure options, including:
• Over 100,000 sqm of retail space with approximately 200 luxury and lifestyle retail brands
• From award-winning restaurants to the best selection of outlets from all around Asia and overseas, Galaxy Macau™ features approximately 120 dining options for the widest range of pan-Asian and international cuisines under one roof
• The Grand Resort Deck of over 75,000 sqm with the world’s longest skytop river ride “Skytop Adventure Rapids” at 575 meters and the world’s largest “Skytop Wave Pool”, plus additional leisure amenities and Asian themed tropical gardens
• Macau’s most luxurious 10-screen 3D Cineplex – UA Galaxy Cinemas
Complementing and connected to Galaxy MacauTM is Broadway Macau™ – which represents a new concept in Macau, providing visitors with a vibrant food street and entertainment district showcasing the best of Macanese and Asian culture:
• Additional 320 rooms and suites complementing the luxury properties at Galaxy MacauTM
• 3,000-seat Broadway Theatre
• Over 30 popular dining options including authentic local dishes and Asian favorites served in restaurants and roadside hawker stalls
Since Galaxy MacauTM’s opening in 2011, it has received over 500 awards from some of the world’s most recognized organizations. We continue to deliver the highest standards of products and “World Class, Asian Heart” service to our guests.
MGM COTAI, MACAU
MGM COTAI, MACAU
MGM COTAI is Macau’s Best Integrated Resort due to the followings:
In April 2019, MGM COTAI achieved a new Guinness World Record for having its centerpiece, the Spectacle, as “the world’s largest free-span grid shell glazed roof (self-supporting)”, making it the first architectural and structural Guinness World Record title for Macau, China.
The largest property and the first mega-size complex project in Macau to have achieved the Three-Star certification, under the China Green Building Design Label
MGM COTAI is the most award-winning integrated resort in Macau at the Asia Property Awards 2017
As the epicenter of entertainment at MGM COTAI, the Spectacle comprises the world’s largest area of permanent indoor LED screens and the world’s largest indoor art garden with more than 100,000 plants and recently receives the new Guinness World as “the world’s largest free-span grid shell glazed roof”
MGM Theater is Asia’s First Dynamic Theater with more than 10 different configurations and the world’s largest permanent indoor LED screen
Innovative dining concepts helmed by world-renowned celebrity chefs with Mauro Colagreco, Graham Elliot, Janice Wong, and Mitsuharu Tsumura who introduces the first Japanese-Peruvian experience in Macau
Redefining public art through the MGM COTAI Art Collection with over 300 art pieces
Introducing new accommodation brands to Macau with a five-floor luxury Mansion
SOLAIRE RESORT & CASINO, PHILIPPINES
SOLAIRE RESORT & CASINO, PHILIPPINES
Standing on 8.3 hectares, Solaire was the first to stand on the Philippines’ Entertainment City, redefining the image of gaming and leisure facilities in the country. Its mission is to provide exceptional and personalized service with the distinct Filipino hospitality. Solaire’s Bay and Sky Towers can both accommodate helicopter landings. The two towers consist of 800 well-appointed rooms, tastefully decorated with the finest décor from all over the globe. It also has bayside villas that each have its own pool, putting green, butler service, and a panoramic view of the majestic Manila Bay sunset.
Solaire also has The Shoppes, a luxury retail row housing the most coveted designer brands, including Louis Vuitton, Versace, Prada, Saint Laurent and Stefano Ricci, some of which are the only stores in the Country. Solaire also has the Sky Range Shooting Range, a venue for gun aficionados. Its crowning jewel is The Theatre, a state-of-the-art certified lyric theatre with a 1,740-seating capacity, which is now a venue for Broadway shows, local performers, and international acts.
The resort also has an Olympic-size outdoor pool equipped with cabañas and Jacuzzi, a luxurious Spa and fully equipped gym, as well as spaces for corporate meetings or grand functions. The resort is also abundant in its food and beverage offerings, with 14 dining options catering to all palates and tastes. Each restaurant offers unique dishes from both East and West, made from the freshest ingredients flown in or locally grown and sourced. It also has two iconic lounges: The Macallan Whisky Bar, which serves top-of-the-line whiskey from its collections, and the Baccarat Room & Bar, a hideaway for the most discerning players who want to enjoy the best cigar brands and hand-crafted cocktails.
Solaire’s gaming facilities offers various kinds of Table and Slot games. Its newest venue, the Players Stadium, has an impressive suspended screen that is equivalent to over 91 million pixels, which allows for multiple games to be played simultaneously. There are also private gaming salons where seasoned players can play at ease.
WYNN PALACE, MACAU
WYNN PALACE, MACAU
Wynn Resorts is the recipient of more Forbes Travel Guide Five Star Awards than any other independent hotel company in the world. It is the first resort in the world with over a thousand hotel rooms to garner the Forbes Travel Guide Five Star Awards. Wynn Palace opened on August 22, 2016..
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